Home Care Operating Software Setup and Training Fee
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As Invoiced

Right at Home

Table of Content
1. Franchise Snapshot
2. Franchise Overview
3. Performance and Metrics
4. Our Take
5. Additional Resources

1. Franchise Snapshot

Franchise Status
Active
Basic Information
Industry
Healthcare
Category
Home & Senior Care
Investment Range
$94,330 - $176,239
Total US Locations
572
Franchise Units
566
Founding Year
1999
Started Offering Franchises
2000
Management Capacity
Owner Operator
Job Count
57
Prior E2 Investors?
Yes
Prior Visa Franchise Clients?
Yes
Royalty Fee
5%
Marketing Fee
2%
Franchise Fee
$49,500
Headquarters (City, State)
Omaha, NE
Square Footage
N/A - N/A
Retail Location?
No
Agreement Term Length
10 years
Video

In these videos you will learn about the company firsthand. And they will also tell you in a short form about the financing of the enterprise.

*Information presented in these videos may change over time and may not reflect the most current franchise offering. Prospective franchisees should review the latest Franchise Disclosure Document (FDD) and consult directly with the franchisor for updated information.

2. Franchise Overview

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Overview

Right at Home is an international leader in the home care industry. We support people living with complex and post-operative care needs, dementia and cognitive decline, older adults, and adults living with a disability including NDIS participants. Our services help clients to remain safe and independent in their homes. Our mission is ‘to improve the quality of life for those we serve’ ensuring the Right Care, Right at Home. Right at Home was one of the first companies to enter senior care and is now an industry leader. With more than 790 global locations across six countries and over US$560 million in annual sales, Right at Home is one of the world's largest home care franchise networks making a positive difference in the lives of more than 30,500 people every day.

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Management team / founders

Right at Home was founded by Brian and Jill Fried, a husband and wife team with a deep passion for improving the quality of life for older adults and people with disabilities. Their vision was to create a network of in-home care services that would provide the support needed to enable individuals to live independently in their homes. Today, Right at Home operates in numerous locations across the United States and internationally, with a focus on delivering personalized care through a compassionate, professional team. The management team at Right at Home includes a combination of experienced professionals in healthcare, business development, and operations.

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Focus of owner for daily business operations

As a Right at Home operator, the main facets of the business entail: ​ 1. Establishing and building upon relationships with referral networks within the community​; 2. Recruiting and hiring of competent homecare workers; 3. Supervising and ensuring homecare workers are trained and managed​

3. Performance & Metrics

Franchisor Fees | Item 6
Franchise Value
Industry Median
All Franchises Median
Royalty Fee
5%
6%
6%
Marketing Fee
2%
1.5%
2%
Franchise Fee
$49,500
$49,500
$40,000
Total Investment Cost | Item 7
Type of Expenditure
Low Amount
High Amount
When due
Initial Franchise Fee
$49,500
Upon Signing Franchise Agreement and Conversion Addendum
Real Estate/Rent
$2,850
$8,700
As Arranged
Rent Deposits
$950
$8,700
As Arranged
Leasehold Improvements
$0
$3,000
As Arranged
Insurance
$7,000
$12,000
As Arranged
Furniture and Fixtures
$2,500
$6,000
As Arranged
Computer Hardware and Software
$3,750
$9,250
As Arranged
Other Office Equipment and Supplies
$1,000
$6,359
As Arranged
Right at Home Personal Care Policy and Procedure Manual
$1,200
$1,700
As Invoiced
Technology and Training Set Up Fee
$1,000
$2,500
As Invoiced
Home Care Operating Software Setup and Training Fee
$0
$750
As Invoiced
Ongoing Technology Fee
$2,100
$2,100
As Invoiced
Home Care Operating Software Fee
$480
$480
Monthly
Training
$3,000
$8,000
As Incurred
Initial Opening Marketing
$1,000
$5,000
As Arranged
Permits and Licenses
$200
$2,700
As Arranged
Professional Fees
$300
$3,500
As Arranged
Signage
$500
$6,000
As Arranged
Additional Funds (Three Months)
$17,000
$40,000
As Necessary
TOTAL
$94,330
$176,239
Outlets and Franchisee Information | Item 20
Outlet type
Year
Outlets at the start of the year
Outlets at the end of the year
Net change
N/A
2023
496
508
+12
Franchised
2024
508
539
+31
N/A
2025
539
566
+27
N/A
2023
28
23
-5
Company-Owned
2024
23
12
-11
N/A
2025
12
6
-6
N/A
2023
524
531
+7
Total Outlets
2024
531
551
+20
N/A
2025
551
572
+21
Net Unit Growth (Recent year)
Net Unit Growth (Recent 3 years)
Franchise Health Metrics
Growth Rate
1 year / 3 years
Failure Rate
1 year / 3 years
Franchise for Sale Rate
1 year / 3 years
Right at Home
-17.8% / 14.1%
0.3% / 3.1%
2.6% / 12.9%
Industry median
10% / 49%
2% / 7%
0% / 4%
Franchise Health Metrics
Franchise Historical Loan Metrics
10 Year Cumulative Charge Offs by $ of Loans
10 Year Cumulative Defaults
3 Year Predicted Default Rate
*Please note the information provided here is sourced from Lumos. We do not guarantee its accuracy or completeness. For verification, please refer to Lumos directly.
Item 19 – Financial Performance Representations
Historical financial performance representations
Franchise Financials
Franchisor company financial information, if disclosed by the franchisor.
Litigation & Bankruptcies
% of Franchisees Undergoing Litigation
0
% of Franchisees with Completed Litigation
0
Number of Bankruptcies Disclosed
0
*The litigation information displayed has been reviewed by our Product Development team. Franchises featured on this platform have been thoroughly assessed. However, Visa Franchise strongly recommends consulting with your own legal counsel for further guidance.

4. Our Take

Right at Home offers a proven franchise model focused on providing non-medical home care services for seniors and adults. With a strong support system, a comprehensive training program, and a focus on community impact, it provides a reliable investment opportunity for individuals looking to enter the growing healthcare and home care industry. Franchisees benefit from a well-established brand, ongoing operational assistance, and a mission-driven approach to enhancing the lives of others.