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Before Beginning Operations

1Heart Caregiver Services

Table of Content
1. Franchise Snapshot
2. Franchise Overview
3. Performance and Metrics
4. Our Take
5. Additional Resources

1. Franchise Snapshot

Franchise Status
Active
Basic Information
Industry
Healthcare
Category
Home & Senior Care
Investment Range
$125,650 - $153,260
Total US Locations
26
Franchise Units
24
Founding Year
2014
Started Offering Franchises
2014
Management Capacity
Owner Operator
Job Count
NA
Prior E2 Investors?
Yes
Prior Visa Franchise Clients?
Yes
Royalty Fee
5%
Marketing Fee
2%
Franchise Fee
$60,000
Headquarters (City, State)
Encino, CA
Square Footage
N/A - N/A
Retail Location?
No
Agreement Term Length
N/A
Video

In these videos you will learn about the company firsthand. And they will also tell you in a short form about the financing of the enterprise.

*Information presented in these videos may change over time and may not reflect the most current franchise offering. Prospective franchisees should review the latest Franchise Disclosure Document (FDD) and consult directly with the franchisor for updated information.

2. Franchise Overview

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Overview

1Heart Caregiver Services is a non-medical home care company specializing in senior caregiving services. They are a national franchise of non-medical home care specializing in caregiving services to the elderly and other adults who require some assistance in meeting their healthcare needs. Services include: elderly companionship, homecare, In-home care, Alzheimer and dementia care, care express, custom care, and round the clock care.

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Management team / founders

1Heart Caregiver Services was founded by Belina Calderon-Nernberg. Growing up in a country where culture dictates that children are expected to take care of their parents when they’re older, Belina knew that this was her duty and responsibility. Their team is comprised of Staffing and Client Care Managers who will work closely with the client starting with the initial Assessment, making the Plan of Care and carefully selecting the perfect caregivers to suit the needs, interests and preferences of their loved one.

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Focus of owner for daily business operations

As a 1Heart Caregiver Services operator, the main facets of the business entail: 1. Establishing and building upon relationships with referral networks within the community 2. Recruiting and hiring of competent homecare workers 3. Supervising and ensuring homecare workers are trained

3. Performance & Metrics

Franchisor Fees | Item 6
Franchise Value
Industry Median
All Franchises Median
Royalty Fee
5%
6%
6%
Marketing Fee
2%
1.5%
2%
Franchise Fee
$60,000
$49,500
$40,000
Total Investment Cost | Item 7
Type of Expenditure
Low Amount
High Amount
When due
Franchise Fee
$60,000
$60,000
At Signing of Franchise Agreement
Real Estate/Rent
$2,250
$4,500
Before Beginning Operations
Utility Deposits
$0
$225
Before Beginning Operations
Leasehold Improvements
$0
$1,500
Before Beginning Operations
Insurance
$2,500
$3,500
Before Beginning Operations
Office Supplies
$500
$1,125
During Training
Training
$500
$3,000
Before Beginning Operations
Signage
$500
$2,500
Before Beginning Operations
Furniture, Fixtures & Office Equipment
$200
$2,700
Before Beginning Operations
Initial Inventory
$1,500
$1,500
Before Beginning Operations
Computer Equipment Services & Software
$1,125
$3,000
Before Beginning Operations
Dues & Subscriptions
$475
$925
Before Beginning Operations
Licenses & Permits
$100
$6,285
As Incurred
Legal & Accounting
$1,000
$7,500
Additional Funds – 3 months of Operations
$55,000
$55,000
TOTAL
$125,650
$153,260
Outlets and Franchisee Information | Item 20
Outlet type
Year
Outlets at the start of the year
Outlets at the end of the year
Net change
N/A
2022
10
13
+3
Franchised
2023
13
23
+10
N/A
2024
21
27
+6
N/A
2022
2
3
+1
Company-Owned
2023
3
3
0
N/A
2024
3
3
0
N/A
2022
13
16
+3
Total Outlets
2023
16
26
+10
N/A
2024
24
30
+6
Net Unit Growth (Recent year)
Net Unit Growth (Recent 3 years)
Franchise Health Metrics
Growth Rate
1 year / 3 years
Failure Rate
1 year / 3 years
Franchise for Sale Rate
1 year / 3 years
1Heart Caregiver Services
29% / 170%
5% / 5%
0% / 0%
Industry median
11% / 49%
2% / 7%
0% / 4%
Franchise Health Metrics
Franchise Historical Loan Metrics
10 Year Cumulative Charge Offs by $ of Loans
10 Year Cumulative Defaults
3 Year Predicted Default Rate
*Please note the information provided here is sourced from Lumos. We do not guarantee its accuracy or completeness. For verification, please refer to Lumos directly.
Item 19 – Financial Performance Representations
Historical financial performance representations
Franchise Financials
Franchisor company financial information, if disclosed by the franchisor.
Litigation & Bankruptcies
% of Franchisees Undergoing Litigation
0
% of Franchisees with Completed Litigation
0
Number of Bankruptcies Disclosed
0
*The litigation information displayed has been reviewed by our Product Development team. Franchises featured on this platform have been thoroughly assessed. However, Visa Franchise strongly recommends consulting with your own legal counsel for further guidance.

4. Our Take

1Heart Caregiver Services has been a strong player in the industry since 2014. Homecare can be a profitable business as long as the franchisee is able to quickly establish ties within their community and the referral network. Once the business is able to get in patients and referrals, it has high potential to quickly become profitable. Ideal business for individuals with strong English skills, ability to generate referrals, and ability to hire / manage workers.