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DoodyCalls Services

1. Franchise Snapshot

Franchise Status
Active
Basic Information
Industry
Pets
Category
Other
Investment Range
$76,450 - $93,850
Total US Locations
111
Franchise Units
111
Founding Year
2000
Started Offering Franchises
2004
Management Capacity
Owner Operator
Job Count
6
Prior E2 Investors?
Yes
Prior Visa Franchise Clients?
No
Royalty Fee
7.50%
Marketing Fee
1.50%
Franchise Fee
39,900
Headquarters (City, State)
Columbia, MD
Square Footage
NA
Retail Location?
Yes
Agreement Term Length
10 years
Video

In these videos you will learn about the company firsthand. And they will also tell you in a short form about the financing of the enterprise.

*Information presented in these videos may change over time and may not reflect the most current franchise offering. Prospective franchisees should review the latest Franchise Disclosure Document (FDD) and consult directly with the franchisor for updated information.

2. Franchise Overview

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Overview

DoodyCalls is a pet waste removal and management service. They have been in the market for over 25 years and provide residential and commercial customers with reliable waste removal and odor control solutions. DoodyCalls has developed a strong reputation as the nation's leading pet waste removal franchise, ranked #1 by Entrepreneur Magazine, giving owners an edge in a $3.5 billion industry with low competition. In addition, they provide a turnkey home-based business model with comprehensive training, multiple recurring revenue streams, and extensive corporate support, though their most successful driver is consistent demand from the growing pet ownership market.

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Management team / founders

In 2000, Jacob D'Aniello and his wife Susan founded DoodyCalls in Northern Virginia with just $50 between them, turning a side hustle into the nation's leading pet waste removal company. They grew the business from the ground up, began franchising in 2004, and built it into the largest pet waste management franchise in the world before selling to Authority Brands in 2021. Today, Larry Amos serves as Brand President and COO, and Paul Delaney, a franchise owner of nearly 20 years and military veteran, serves as Vice President of Operations. With over 100 locations across 27 states, DoodyCalls is dedicated to the continued success of franchisees. Franchise owners are assisted with every step prior to opening, as well as with continuous support from the management staff and dedicated business consultants. Extensive training is provided to help owners grow their businesses, even with no prior experience in the industry.

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Focus of owner for daily business operations

As a DoodyCalls franchise operator, the main facets of the business entail: 1. Managing your scooping technicians and scheduling routes; 2. Attracting and retaining residential and commercial clients; 3. Conducting local marketing efforts and building referral relationships with landscapers, HOAs, and property managers; 4. Review of financials, business metrics, and customer retention rates.

3. Performance & Metrics

Franchisor Fees | Item 6
Franchise Value
Industry Median
All Franchises Median
Royalty Fee
7.50%
6%
6%
Marketing Fee
1.50%
Franchise Fee
39,900
45,000
40,000
Total Investment Cost | Item 7
Type of Expenditure
Low Amount
/ Fixed Amount
High Amount
When due
Outlets and Franchisee Information | Item 20
Outlet type
Year
Outlets at the start of the year
Outlets at the end of the year
Net change
N/A
2022
54
72
+18
Franchised
2023
72
86
+14
N/A
2024
86
111
+25
N/A
2022
2
2
0
Company-Owned
2023
2
2
0
N/A
2024
2
0
-2
N/A
2022
56
74
+18
Total Outlets
2023
74
88
+14
N/A
2024
88
111
+23
Net Unit Growth (Recent year)
Net Unit Growth (Recent 3 years)
Franchise Health Metrics
Growth Rate
1 year / 3 years
Failure Rate
1 year / 3 years
Franchise for Sale Rate
1 year / 3 years
DoodyCalls Services
Industry median
Franchise Health Metrics
Franchise Historical Loan Metrics
10 Year Cumulative Charge Offs by $ of Loans
10 Year Cumulative Defaults
3 Year Predicted Default Rate
*Please note the information provided here is sourced from Lumos. We do not guarantee its accuracy or completeness. For verification, please refer to Lumos directly.
Item 19 – Financial Performance Representations
Historical financial performance representations
Franchise Financials
Franchisor company financial information, if disclosed by the franchisor.
Litigation & Bankruptcies
% of Franchisees Undergoing Litigation
% of Franchisees with Completed Litigation
Number of Bankruptcies Disclosed
*The litigation information displayed has been reviewed by our Product Development team. Franchises featured on this platform have been thoroughly assessed. However, Visa Franchise strongly recommends consulting with your own legal counsel for further guidance.

4. Our Take