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Visiting Angels Living Assistance Services

Table of Content
1. Franchise Snapshot
2. Franchise Overview
3. Performance and Metrics
4. Our Take
5. Additional Resources

1. Franchise Snapshot

Franchise Status
Active
Basic Information
Industry
Healthcare
Category
Home & Senior Care
Investment Range
$125,460 to $171,150
Total US Locations
539
Franchise Units
539
Founding Year
1998
Started Offering Franchises
1998
Management Capacity
Owner Operator
Job Count
49
Prior E2 Investors?
Yes
Prior Visa Franchise Clients?
No
Royalty Fee
4%
Marketing Fee
3%
Franchise Fee
$70,950
Headquarters (City, State)
Bryn Mawr, PA
Square Footage
N/A - N/A
Retail Location?
No
Agreement Term Length
10 Years
Video

In these videos you will learn about the company firsthand. And they will also tell you in a short form about the financing of the enterprise.

*Information presented in these videos may change over time and may not reflect the most current franchise offering. Prospective franchisees should review the latest Franchise Disclosure Document (FDD) and consult directly with the franchisor for updated information.

2. Franchise Overview

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Overview

Visiting Angels offers a non-medical home care services franchise, catering to adults in need of assistance in their homes. The franchise provides a wide range of services such as personal care, companionship, and assistance with daily living activities, helping seniors live independently in their own homes. Visiting Angels operates under a robust, standardized system, ensuring quality care, operational consistency, and sustainability for its franchisees. This business model is designed to support franchise owners in building successful and profitable home care businesses. Franchisees benefit from extensive training, marketing strategies, and a comprehensive support system, all aimed at helping them provide high-quality, personalized care. Visiting Angels emphasizes customer satisfaction, operational efficiency, and long-term growth, ensuring franchisees can scale their businesses sustainably.

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Management team / founders

Visiting Angels was founded by Lawrence Meigs, who has led the company as CEO since its inception in 1998. Under his leadership, the company has grown to become one of the most recognized names in non-medical home care services. The management team, including key figures like Scott Parrish (Executive Vice President) and Karon Austin (Senior Vice President Operations), brings years of expertise in healthcare, business operations, and franchise development. Together, they have created a franchise model focused on providing compassionate, high-quality care to seniors, while offering franchisees the tools and support they need to run successful businesses. With a commitment to both operational excellence and a strong franchise support system, Lawrence and his team have expanded Visiting Angels to numerous locations, creating a trusted network of franchisees delivering personalized home care services across the United States.

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Focus of owner for daily business operations

As a Visiting Angels franchise owner, the primary responsibilities for managing daily business operations include: 1. Building and nurturing relationships with referral sources such as hospitals, doctors, and community organizations to generate client leads. 2. Recruiting, hiring, and training qualified caregivers to ensure the delivery of high-quality, compassionate care. 3. Supervising caregivers to ensure they are properly trained, following company protocols, and providing exceptional care to clients. 4. Managing operations to ensure business efficiency, including scheduling, compliance with state regulations, and maintaining a positive reputation in the local community.

3. Performance & Metrics

Franchisor Fees | Item 6
Franchise Value
Industry Median
All Franchises Median
Royalty Fee
4%
6%
6%
Marketing Fee
3%
1.5%
2%
Franchise Fee
$70,950
Total Investment Cost | Item 7
Type of Expenditure
Low Amount
High Amount
When due
Initial Franchise Fee
$51,950 (varies by territory size)
$89,950 (varies by territory size)
Upon signing Franchise Agreement
Printing/Supplies
$1,500
$1,500
30 days before opening
Deposits, Insurances, Licenses, Lease
$5,000
$5,000
Two weeks before opening
Workers' Compensation Insurance
$9,500 (initial deposit)
$9,500 (initial deposit)
Two weeks before opening
Minimum Royalty
$1,485 (first 3 months)
$1,875 (first 3 months)
Monthly, after training
Travel, Lodging Expenses (Training)
$1,500 per Person
$2,000 per Person
As incurred, prior to training
Computer & Software
$0-$3,000
$1,450-$3,000
As incurred, prior to opening
Advertising Fee/Local Ads (1st 3 months)
$1,275 - $1,725
$1,800 - $3,600
As incurred, monthly
Additional Funds
$50,000
$50,000
As incurred, during startup
Total Estimated Investment
$125,460
$171,150
Outlets and Franchisee Information | Item 20
Outlet type
Year
Outlets at the start of the year
Outlets at the end of the year
Net change
N/A
2022
538
532
-6
Franchised
2023
532
538
+6
N/A
2024
538
539
+1
N/A
2022
0
0
0
Company-Owned
2023
0
0
0
N/A
2024
0
0
0
N/A
2022
538
532
-6
Total Outlets
2023
532
538
+6
N/A
2024
538
539
+1
Net Unit Growth (Recent year)
Net Unit Growth (Recent 3 years)
Franchise Health Metrics
Growth Rate
1 year / 3 years
Failure Rate
1 year / 3 years
Franchise for Sale Rate
1 year / 3 years
Visiting Angels Living Assistance Services
0.2% / 0.2%
1.1% / 5.4%
0% / 12.6%
Industry median
7.7% / 18.8%
1.3% / 7.4%
0.2% / 6%
Franchise Health Metrics
Franchise Historical Loan Metrics
10 Year Cumulative Charge Offs by $ of Loans
0.0
10 Year Cumulative Defaults
0.0
3 Year Predicted Default Rate
0.0
*Please note the information provided here is sourced from Lumos. We do not guarantee its accuracy or completeness. For verification, please refer to Lumos directly.
Item 19 – Financial Performance Representations
Historical financial performance representations
Franchise Financials
Franchisor company financial information, if disclosed by the franchisor.
Litigation & Bankruptcies
% of Franchisees Undergoing Litigation
0.93%
% of Franchisees with Completed Litigation
0.37%
Number of Bankruptcies Disclosed
0
*The litigation information displayed has been reviewed by our Product Development team. Franchises featured on this platform have been thoroughly assessed. However, Visa Franchise strongly recommends consulting with your own legal counsel for further guidance.

4. Our Take

Visiting Angels presents an excellent franchise opportunity for entrepreneurs interested in the growing home care services industry. With a strong leadership team led by experienced professionals in the field, the company provides a well-established and effective business model focused on compassionate care, customer satisfaction, and operational efficiency. The franchise offers comprehensive support, including training, marketing strategies, and business management tools, ensuring franchisees are equipped for success. While the home care industry is competitive, Visiting Angels’ reputation for high-quality care and its scalable franchise system make it an appealing choice for those looking to invest in a meaningful and profitable business.